Ilias Simpson — Chief Executive Officer
As CEO, Ilias Simpson leads bpost’s Parcels & Logistics North America division, which includes bpost subsidiaries Radial, Apple Express, FDM, Landmark Global, and The Mail Group. Ilias is a member of the Group Executive Committee and has formerly held the position of Senior Vice President of Fulfillment Services at Radial. In his former role, he led Radial’s nationwide operations for fulfillment centers, network optimization, engineering, continuous improvement and project management. Ilias has many years of experience in business development, lean implementation and growth strategies and held leadership positions at Ryder, Pentair, Halliburton and Cintas. Ilias earned an MBA degree from the University of Dayton and a BA degree in Sociology from the University of North Texas. He is a member of the National Black MBA Association and holds certifications as a Six Sigma Green Belt and Bronze Lean Leader from the Association for Manufacturing Excellence. He is a decorated veteran of the U.S. Air Force.
Gary Crowe — Executive Vice President and Chief Financial Officer
As Executive Vice President and CFO of bpost North America, Gary Crowe leads the financial function across bpost’s Parcels & Logistics Americas division, which includes Radial, Landmark Global, Apple Express and other businesses. A certified public accountant, Gary has many years of experience of financial leadership, with expertise in transformation, strategic planning, operational execution, risk management, internal controls and mergers and acquisitions. Gary was CFO of Ricoh Americas Corp. Gary holds a BS degree in accounting from the Pennsylvania State University and completed the Advanced Management Program at the Wharton School of the University of Pennsylvania. Gary is a U.S. Army veteran.
Laura Ritchey — Chief Operating Officer
As Chief Operating Officer, Laura Ritchey leads Radial’s business units: customer care, fulfillment, transportation and omnichannel as well as the operational excellence function. She is responsible for executing and implementing Radial’s day-to-day operational plans with a strategic mindset and client-centric focus. Laura has more than 20 years of experience leading retail, manufacturing, distribution, and business operations with a successful track record of steering strategic initiatives resulting in business process enhancements. She previously held the Chief Operating Officer position at Centric Brands, FullBeauty Brands and served in senior leadership and executive operations roles at L Brands. Laura holds a BA, MBA and JD from The Ohio State University and formerly served as Board Chair for both the Girl Scouts of Ohio’s Heartland Council Inc. and the Choices Eliminating Domestic Violence shelter.
Devang Patel — Executive Vice President and Chief Information Officer
As Executive Vice President and Chief Information Officer of Radial, Devang Patel is responsible for developing, implementing and managing the company’s technical resources for omnichannel technology, payments and fraud protection, and India Development Center. Devang has many years of experience driving growth and creating value through innovative product development and software engineering. Before joining Radial, he developed technology systems at Siemens Medical Solutions and Aetna US Healthcare. Devang holds an MS degree in systems engineering from the Pennsylvania State University and a BS degree in electronics engineering from the University of Pune. He is an active member of the Java User Group Philadelphia chapter.
Ross Hurwitz — Executive Vice President and General Counsel
As Executive Vice President and General Counsel for Radial, Ross Hurwitz manages all legal, compliance, risk management and governance matters at Radial. In addition, he counsels the executive team on Radial’s go-to-market strategy and advises on complex commercial transactions with Radial’s clients. He structures partnerships with companies in Radial’s partner ecosystem and negotiates large vendor and real estate contracts. Ross also oversees Radial’s intellectual property portfolio. Previously, Ross was an associate at the law firm Dechert LLP and accounting firm PricewaterhouseCoopers LLP. Ross holds a JD degree from the University of Pennsylvania Law School and a BS degree in accounting and finance from Lehigh University.
Dan Klenkar — Senior Vice President and Chief Sales Officer
As Senior Vice President, Chief Sales Officer, Dan Klenkar leads the sales and marketing teams at Radial. He is responsible for accelerating the company’s growth by consulting with retailers and brands. An employee since 2012, Dan has held previous positions at Radial including Vice President, Enterprise Sales where he was responsible for selling enterprise technology, fulfillment, and customer care solutions to large and midsize clients. Prior to joining Radial, he spent six years with Sedlak Management Consultants, a boutique supply chain consulting firm based in Cleveland, OH. Dan received a B.S. degree in mechanical engineering from Purdue University and an MBA and M.S. degree in organization development from Case Western Reserve University.
Sherrie Centrella — Vice President, Corporate Communications
As Vice President of Communications, Sherrie Centrella leads internal and external corporate messaging. She is responsible for crafting communications that support Radial’s business and client goals while enhancing our people-powered culture. An employee since 2012, Sherrie has formerly held the title of Sr. Director, Corporate Communications where she was responsible for driving internal, external and media relations to strengthen corporate image and employment brand. Sherrie has 20 years of corporate communications experience with expertise in strategy and effective change communication. Prior to joining Radial, she held positions at SunGard Availability Services and Deloitte Consulting. Sherrie earned a BA in English Writing from Indiana University of Pennsylvania, is a certified Korn Ferry 360 coach, and is an active member in several leadership and communication-specific associations.
Saurin Mehta — Senior Vice President, Fulfillment Services
As Senior Vice President of Fulfillment Services for Radial, Saurin Mehta leads operations for Radial fulfillment centers, network optimization and engineering. Saurin has previously held leadership roles at Radial within the continuous improvement, project management and regional fulfillment groups. Before joining Radial, he held engineering and process improvement positions at Tyco and Rexam. Saurin holds a BS degree in Chemical Engineering from Drexel University. He holds certifications as a Lean Leader, Six Sigma Black Belt & is Master Black Belt trained.
Carey Stoker — Senior Vice President, Customer Care Services
As Senior Vice President of Customer Care Services at Radial, Carey Stoker leads the delivery of Radial’s contact center and other customer service offerings. Carey has many years of experience in customer care delivery, customer relationship management and business process outsourcing. Before joining Radial, he held positions as senior vice president and vice president of operations for Alorica. He has also served in leadership roles at APAC Customer Services and Affiliated Computer Services. Carey holds an MBA degree from the University of Phoenix and a BA degree in international relations from Brigham Young University. He also holds certification from the Project Management Institute.
Prashant Bhatia — Senior Vice President, Enterprise Commerce Solutions
As Senior Vice President, Enterprise Commerce Solutions, Prashant Bhatia is responsible for P&L ownership, strategy, and execution of Radial’s Enterprise Commerce Solutions business for Radial’s Omnichannel offering. Prashant has over 20 years of leadership experience in the enterprise software industry and has a demonstrated track record of successfully launching go-to-market strategies and growing product segments. Prashant most recently held the position of Chief Product and Marketing Officer for Stibo Systems and held senior product and marketing positions at Blue Yonder (formerly JDA Software), SAP, and Manhattan Associates. He holds a bachelor’s degree in Electrical Engineering from Georgia Institute of Technology.
Courtney Keen — Senior Vice President, Payments, Tax and Fraud, Client Finance and Treasury
As Senior Vice President of Payments, Tax and Fraud, Client Finance and Treasury, Courtney Keen leads the Payments, Tax and Fraud business as well as the Treasury function and Client Finance team. She is responsible for building competitive products, managing the product lifecycle, servicing client needs with a market-driven view, and overseeing the Treasury and Client Finance functions. An employee since 2016, Courtney previously held the position of Vice President, Finance where she was responsible for overseeing the Client Finance, Treasury, and Accounting functions. Before joining Radial, she led all Treasury functions for Godiva, and was awarded the prestigious Lady Godiva Award for Innovation. Prior to Godiva, she worked in the Treasury Department at Hershey. Courtney holds a BS in Business Administration from Albright College, and is a member of the Association for Financial Professionals as well as the National Association of Corporate Treasurers. She is also the Executive Sponsor of the Women’s Initiative at Radial.
Matt Snyder — Senior Vice President, E-commerce Global Practice
As Senior Vice President, E-commerce Global Practice, Matt Snyder leads the globalization of Radial’s best-in-class omni-commerce service delivery. Matt drives the deployment of innovation, the development of increased capabilities, and the leveraging of best practices through our global organization. An employee since 2017, he has held Radial leadership roles in operational excellence and fulfillment operations. Before joining Radial, Matt implemented enterprise lean transformation in the supply chains of both Dell and Ingersoll Rand. Matt holds a BS in industrial engineering from Stanford University and an MBA from the University of Michigan, where he remains an active member of the corporative advisory board for the master's in supply chain management program.
Sabrina Wnorowski — Vice President, Human Resources
As Vice President of Human Resources, Sabrina Wnorowski is responsible for overseeing all aspects of our employee lifecycle including talent attraction, employee engagement and talent development in our operations teams. An employee since 2015, Sabrina has held multiple positions within the human resources department, including previously leading Radial’s Total Rewards and Talent Acquisition teams. Sabrina has over 15 years of expertise in benefits, compensation, HR information systems and talent acquisition. Prior to joining Radial, she held multiple leadership positions in HR at Cenlar FSB. Sabrina earned a Master of Human Resource Management from Rutgers University and BA in Business Administration/Management and Political Science from Albright College. Sabrina is a graduate of the Mortgage Bankers Association’s Future Leaders Program and a certified Korn Ferry 360 coach.